Privacy Policy & Terms of Use

How We Handle Customer Information

Information provided to Doorstep Auto Parts is used internally to review automotive part requests, communicate with customers about those requests, verify vehicle and component details, and provide customer service.

Doorstep Auto Parts does not sell, rent, or share customer information with outside parties.

Customer information is not used with third parties for booking or ordering. When Doorstep Auto Parts needs to place or book something while fulfilling an order, it is handled under the Doorstep Auto Parts business name rather than under the customer's name or identity.

Cookies & Analytics

The website retains campaign attribution information, such as advertising click identifiers and UTM values, in browser session storage. It also records non-personal interaction events such as phone clicks, email clicks, and part-request progress for conversion measurement.

Google Tag Manager loads only when the related website configuration is active. Customer names, phone numbers, email addresses, VINs, and part-request details are not included in the website's advertising or analytics event data.

Website Purpose

The website allows visitors to browse automotive part categories, request automotive parts, contact Doorstep Auto Parts, and read informational guides. It is a lead-request website and is not presented as a live inventory database unless a page explicitly states otherwise.

Visitors can explore the parts directory, submit information through Find My Part, or contact the team directly.

Part Requests

Submitting a form or contacting Doorstep Auto Parts does not guarantee inventory availability, a specific part condition, pricing, fitment, or delivery timing. The team must review the request and contact the customer regarding any relevant options.

Vehicle & Fitment Information

Customers should provide accurate vehicle and component information. Doorstep Auto Parts may use the vehicle year, make, model, VIN when provided, part name, part number, and related details to help identify the requested component. Providing this information does not create an automatic fitment guarantee.

Pricing & Availability

Part availability may change. Pricing is confirmed during the sales process, and general website content should not be treated as a final quote unless it is explicitly presented and confirmed as one.

Warranty & Returns

Current warranty and return information is maintained on the dedicated policy pages rather than duplicated here.

Website Content

Automotive information and Guides are provided for general informational purposes. They are not a substitute for professional mechanical diagnosis, inspection, installation advice, or vehicle-specific service information where those are appropriate.